© 2021 Casper Hospitality Group LLC - All rights reserved.

HOSPITALITY CONSULTING AND MANAGEMENT GROUP FOCUSING ON CUSTOMER AND TEAM MEMBER EXPERIENCES

We are a full service hospitality consulting and management group based in Los Angeles. Every one of our team members have the same common goal, to provide the best hospitality experience for every guest that we serve.

Hospitality Concepts

Concepts in Development

Team Members

Customers Served Annually

Services we offer


  • Human Resources
  • An integral part of any organization is it’s staff.  Our human resources department is involved in every aspect of developing the organization’s team.  HR is in charge of recruitment strategies which include finding the right candidates, interviewing, and onboarding.  HR also manages payroll, benefits, and training as well as enforces the organization’s policies to ensure the organization is in compliance with local, state and federal regulations.

  • Marketing
  • Our marketing department’s main focus is guest acquisition and retention.  This is done through raising the brands’ social media presence within various platforms by coordinating influencer marketing, community events, and increasing brand awareness.  Marketing department works cross-functionally with the corporate trainer to insure the team is continuously striving for the best customer experience.

    • Corporate Trainer
    • Each brand carries a unique set of standard operating procedures (SOP).  The Corporate trainer ensures that these procedures are properly taught and implemented in coordinance with local, state and federal regulations.  The corporate trainer develops and updates all SOPs as well as trains team members on skills and strategies for a safe and productive workplace.

    • Kitchen Operations
    • KOD overseas all BOH operations from managing labor and food costs, kitchen functionality, to developing the proper kitchen team through training on safety, skills, and management.

      • Table with tonkotsu broth, meat slices, and sauces.

        Shabu pot on induction cooktop with meat trays, sauces, and other condiments typically used for hot pot meal.

      Interested in working with us, why not contact us for a chat?

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